Shipping policy
Shipping Policy for Shaadbad (Pakistan)
Overview
At Shaadbad, we are committed to providing our customers with a seamless shopping experience. This Shipping Policy outlines the terms and conditions related to the shipment of products purchased from our online store within Pakistan. By placing an order on our website, you agree to the terms stated herein.
Delivery Locations
We offer delivery services throughout Pakistan. Whether you are in a major city or a remote area, we strive to get your order to you as quickly and efficiently as possible.
Shipping Methods and Charges
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Standard Shipping:
- Delivery Time: 3-5 business days
- Cost: PKR 200 (Free for orders over PKR 3000)
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Express Shipping:
- Delivery Time: 1-2 business days
- Cost: PKR 500
Please note that delivery times are estimates and may vary due to factors beyond our control, such as weather conditions, holidays, or courier service delays.
Order Processing Time
Orders are typically processed within 1-2 business days. You will receive a notification once your order has been shipped, along with a tracking number to monitor the delivery status.
Delivery Schedule
Deliveries are made during business hours (9 AM to 6 PM) from Monday to Saturday. No deliveries are made on Sundays and public holidays.
Shipping Partners
We partner with reliable courier services including TCS, Leopard Courier, and Pakistan Post to ensure timely and safe delivery of your orders.
Tracking Your Order
Once your order is shipped, you will receive an email with the tracking details. You can use this information to track your order on the respective courier's website.
Shipping Restrictions
We do not deliver to P.O. Box addresses. Please provide a complete and accurate shipping address to avoid any delays or issues with delivery.
Delivery Attempts
Our courier partners will attempt to deliver your package twice. If both attempts fail, the package will be returned to us. In such cases, you may need to contact our customer service team to arrange for a re-delivery.
Damaged or Missing Items
If your package arrives damaged or if there are any missing items, please contact our customer service within 24 hours of receiving your order. We will investigate the issue and work to resolve it promptly.